Tuesday, December 4, 2018

Direct2Florist awarded 2018 Service Provider of the Year

Direct2florist has been named Florist Service Provider of the Year 2018 at the prestigious British Florist Association Industry Awards.

Simon Stirling, the Managing Direct of Direct2florist said

'The awards are the leading independent, cross sector awards voted by people from across the industry.  To be named as winner of this category is a huge achievement and is a clear milestone in the journey of Direct2Florist which started out and remains a family business with all the ethics and values that go with this and a belief that success is built around excellent customer service.

This award win is only possible thanks to the hard work, enthusiasm, proafessionalism, loyalty and support from our customers, the team at Direct2Florist headquarters, friends, family and of course, our brilliant network of local florist throughout the UK and across the world who continue to deliver outstanding service (as well as gorgeous flowers) time and time again.  From myself and everybody at Direct2Florist, a huge and heartfelt thank you - we couldn't have done it without you'.

Feefo is an independent review system where actual customers are invited to submit a star rating out of 5 for both the service and the product delivered.  In Australia, with approximately 10,000 reviews submitted in 2018,  Direct2Florist were awarded 96% customer satisfaction for service and 95% for product delivered.  

There are Direct2Florist florists throughout Australia and when you order through an actual florist (as opposed to ordering online from an ''Order Gatherer"who takes a percentage of your money before passing it on to a florist to execute), you will receive a full value order.   

The Florist Tree has been a member of Direct2Florist since 2010 and you can read our reviews here -

https://www.direct2florist.com.au/the-florist-tree-f296608/#review

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